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Town and Country Bank is regulated by the Federal Reserve Bank of Chicago. For accolades or complaints, please contact the Federal Reserve Bank directly. Please also send us a copy to: Customer Relations Officer, 3601 Wabash Ave. Springfield, Illinois, 62711. If there is no sensitive customer information you can send to the following email address: customerrelations@townandcountrybank.com

Please note that Investments are not a deposit, not FDIC Insured, not insured by any federal government agency, not guaranteed by the bank and may go down in value.